ALPACA REY

Apply for a short-term loan, see exactly where you stand, and repay it — all from your phone, in plain language.

  • Short-term loans
  • Eligibility check
  • Repay in-app

A loan is money you have to give back. We'd rather say that first.

Most people open a loan app for the same reason. Something happened — the boiler, the car, a shift that got cut, a bill that arrived three days before the money did. Nobody is browsing. You want to know two things: can I get it, and what will it cost me.

So that is what ALPACA REY is built to answer, in that order. You fill in a short application on your phone. You get an eligibility decision — a yes or a no, not a maybe and not a phone call later in the week. If it is a yes, you see the amount, the repayment dates and the total you will pay back before you agree to anything. Tapping Apply does not commit you to a loan. Only accepting the schedule does.

What we try not to do

We don't hurry you with countdowns. We don't bury the total on a second screen. We don't pretend that borrowing is free, because it isn't — short-term credit is one of the more expensive ways to get hold of money, and anyone who tells you otherwise is selling something worse than a loan.

What we would rather you did, honestly, is borrow the amount that covers the thing. Not the round number, not the maximum the app offers you. The repayment is smaller, the schedule is shorter, and the whole episode is over sooner. That is a boring piece of advice and it is the one that works.

If the date and your payday don't line up

They sometimes don't. Shifts change, invoices land late, a month has five Fridays in it. The app lets you ask for an extension or a renewal, and the one thing that matters is asking before the repayment date rather than after it. A conversation on the Tuesday is a different conversation from a missed payment on the Friday. We would far rather have the first one.

Who this isn't for

A short-term loan is a bridge, not a floor. If you are borrowing to repay other borrowing, or looking for something to carry you over several months, this is the wrong product and we would tell you so in the chat before you applied. There are free debt-advice services that do that work better than any app can, and we will point you at them rather than sell you a schedule you already know you can't keep.

Everything else — the limit increases, the early repayment, the schedule sitting on your home screen — is detail. The part that matters is that you always know the number, and you always know the date.

What the app actually does

Apply from the phone in your hand

A short application, filled in standing at a bus stop if that is where you are. No branch, no appointment, no printed statements to post anywhere.

An eligibility decision, on screen

You find out whether you qualify and for how much while the app is still open. A no is given straight, with the reason, rather than left hanging.

The repayment schedule, where you can see it

Every date, every amount and the running balance live on one screen. Nothing about what you owe is more than two taps away.

Repay in-app, including early

Make a scheduled payment, or clear the balance ahead of time. The schedule updates the moment the payment lands.

Ask for a higher limit

Once you have a repayment history with us you can request a credit limit increase. It is re-checked each time — a history helps, it doesn't entitle.

Ask a human before you borrow

Questions about cost, dates or whether this is the right thing at all get answered by a person, in the same plain words the app uses.

The things people ask us for by name

Four requests cover almost everything that happens in the app.

Start here

A first loan

The short application, the eligibility decision, and the schedule to read before you say yes.

  • Decision shown on screen
  • Total cost before you accept
  • Paid to your own account
  • Schedule saved in the app

A credit limit increase

For customers with repayments behind them who need a little more headroom next time.

  • Requested from your account screen
  • Re-checked at each request
  • New limit shown before it applies

An extension or renewal

When the repayment date and your payday don't line up — asked for before the date, not after it.

  • New dates shown side by side with the old ones
  • Any added cost stated up front
  • Confirmed in writing in the app

Early repayment

Clear the balance before the last scheduled date and be done with it.

  • Pay part or all of the balance
  • Balance updates immediately
  • Closed loans stay in your history

Every request is subject to an eligibility check. Amounts, dates and the total cost are shown in full before you accept — nothing is agreed by tapping Apply.

From opening the app to money in the account

  1. Fill in the application

    Who you are, what you earn, what you want to borrow and roughly why. Short enough to finish in one sitting.

  2. Read the decision

    Eligible or not, and if yes, for how much. If it's a no, you are told the reason instead of being left to guess.

  3. Check the schedule, then accept

    Dates, amounts, total repayable. This is the moment that commits you — everything before it is reversible.

  4. Repay from the app

    Pay on the dates, pay early, or come back before a date to ask for an extension. The balance is always on the first screen.

Ask first. It costs nothing.

Send a question about cost, dates, eligibility — or about whether a short-term loan is the right move at all.

  • A person on our support team reads it and writes back.
  • The first reply tells you what you'd need to apply, with no obligation.
  • Sending this does not start an application and does not affect anything.